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Sometimes, a warning message or a malfunction appearing on the autoclave is just a minor problem which can be sorted by customers themselves. The following part will help customers to diagnose a few problems and solve them. 

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Remember: Always speak to service technician first before you do any thing on your autoclave machine.

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  • Already drained waste water tank, but machine still shows "Empty waste water tank".

          Suggestion:

     1) Drainage filter is blocked (change waste tanks drainage filter);

     2) Drainage pipe connector is wrong way around (check drainage pipe head);

     3) Float switch is jammed (move float switch up and down a few times).

  • Vacuum Test failed.

          Suggestion:

     1) Make sure chamber is COLD;

     2) Checked and cleaned door gasket; 

     3) Make sure door gasket in right position;

     4) Replaced door gasket.​​

  • Very bad water quality (malfunction E257).

          Suggestion:

     1) Empty and refill clean water tank;

     2) For premium, empty and refille clean water tank, do a Drainage cycle;

  • Memory is full.

          Suggestion:

     1) Check output printer (or datalogger) power supply and data cable;

     2) Make sure printer has been enabled;

     3) Replace a new CF card.

  • There is no print out.

          Suggestion:

     1) Check output media power supply and data cable;

     2) Paper roll is too big and stuck in the printer case;

     3) Call technician to check machine's setup.

  • Data logger red led light keeps flashing.

          Suggestion:

     1) Try a new CF card;

     2) Check if any of the pins in the logger slot is bent.

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  • ​Low Pres (pressure drops below the required sterilization pressure).

          Suggestion:

       1) Is the door lock tied enough;

       2) Does door gasket have any wear or tear;

       3) Wiggle the "air jet" near the safety valve in the water tank;

       4) Need to reset water inlet amount.

  • Low Water (There is  insufficient water going in to chamber. It does not mean the water in water tank is low.

          Suggestion:​​

       1) Clean "water electrode" inside the chamber;

       2) Make sure chamber is lower than 60°C.

  • Autoclave black out (machine could not switch on). 

          Suggestion:​

       1) Make sure power lead is connected properly;

       2) Check On/Off switch at the power point;

       3) Press red button at the back of autoclave to reset thermostat.

  • Add Water (There is plenty of water in water tank, but still showing Add Water).

          Suggestion:​

       1) Move float switch in the water tank up and down a few times; 

       2) Replaced float switch.

  • Could not spin the handle to open the door even the pressure is around 100 Kpa.

          Suggestion:​

       Try spin the door handle clockwise a little bit, then spin anti-clockwise to open the door.

  • Autoclave takes mush longer time than before to reach sterilization stage.  

          Suggestion:​

       1) Checked if door gasket has any wear or tear;

       2) Is the door locked properly;

       3) One of heating element maybe faulty.

Self Diagnose
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